Forum Discussion
4 years ago
Still facing the same issue with XBOX game pass. Fifa 22 is available with xbox game pass, but not able to install it with EA desktop app, the download never starts.
Please help.
EA_Darko
Community Manager
4 years agoHey @TIRTH91 are you seeing an error message of any kind when this issue occurs?
The more info you can share with us the better we can help.
Darko
- 4 years ago
Not seeing any error, just the download is starting and then stopping after around 2-3mins
- EA_Darko4 years ago
Community Manager
Hey @TIRTH91, can you ensure that you are running the EA App as administrator and that your firewall and anti-virus are not blocking the EA APP and that you also have the ports for it open.
The ports to open are:
- TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
- UDP: 1024-1124; 18000; 29900
You can also try turning off the routers firewall to see if it helps.
Darko
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