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Wick3dlyDivine's avatar
Wick3dlyDivine
11 months ago

Re: Game won't load in the EA app on Macbook Pro

I'm having the exact same problem! Ever since it asked me to update my origin to EA app and I agreed, I haven't been able to get sims to load at all. Removed all my mods, cleared caches, restarted all laptop, sims and EA. Fo a while the EA updating the app would freeze at a certain point. Now it loads then say It has unexpectedly crashed. Then I can't even get the crash report to load. It tells me to come back in a minute. I play it on my 2018 MacBook Air 13'. This has been an ongoing problem for me since the beginning of June :'(.

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  • ece120402's avatar
    ece120402
    11 months ago

    I’m having the same issue, too. But mine is still can’t load. My ea app doesn’t launch at all I can only see the main page. 

    As I see you could download the sims but it crashes. I’m wondering, after resetting your computer, was the game at least downloadable? 

    Also, I haven't been able to play the sims for a month either. It’s so annoying that we’re not able to play the game which we PAID for. I feel you☹️ <3

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