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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
3 years ago

Re: How do I bypass the EA App and just play my games?

@Kaizoku-Bardok 

A couple of things to try:

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

13 Replies

  • Hi Barry,
    Thank you for replying, though you didn't read my post, as my screenshot shows that i'm logged in successfully, and I described how I have cleared the EA app cache.

    These ideas don't help with my objective, though. I want to BYPASS the EA app. If anybody who isn't from EA can advise how to do this - perhaps through a game mod - I would be grateful!

    For anyone else reading who is in the same position, I found a short-term solution!
    I navigated to the EA App folder location, and ran the EA Updater exe. You can find this at the following location:
    C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAUpdater.exe

    This forces an update, which solved the problem, at least, temporarily. Today is a new day, and the app already stopped showing my library until I followed the process again and forced another update.


    Here's an idea for you, EA:
    Let us launch without the app! We own these games! You have no right to withhold access, accidentally or not!

  • MayPanDay's avatar
    MayPanDay
    3 years ago

    The EA App has successfully managed to lock me out totally, so I have no access to any PAID FOR content.

    This started at the end of last year, but after many complaints, they re-activated the Origin Login, and all went back to normal.

    Then a few weeks later, they tried the force EA App upgrade again, without fixing it, and the same problems came back.

    Many of us found a way around that by legally modifying an XLS file, and that stopped the EA App pop up from appearing in the Origin Login.

    Then EA saw people had done this, so found a way to disabled that, but still without fixing the useless EA App.

    Great Company, they monitor these Forums to check on how people find ways to make the Games work, and block that.

    But they ignore the many reports of problems with the EA App.

    It's as if a Competitor has acquired EA, and doesn't want anyone playing EA Games, so theirs sell better.

    If anyone has a better explanation, please correct me.

  • @EA_Barry , your response is very disheartening. In this customer's post he makes it clear that he already logged in and cleared the app cache. Please actually read our reports.

  • calypsosim's avatar
    calypsosim
    Seasoned Novice
    3 years ago
    @EA_Barry I want to play the paid game in the evening and not bother with any workarounds just because they are not able to program a working launcher.
    If necessary, write off from the others, but it works for them too. It's not a secret techology - it's code.
  • @EA_Barry JUST ADMIT IT. y'all don't care  ; )

    maybe all the ppl who are FORCED to use your broken app should just BOYCOTT EA! 

    Oh no, how DARE I !! (they'll block this post but idc Lol)

    because it just shows YOU(the company) are THE PROBLEM & y'all know it!

    FIX IT permanently. 

    unless you're ASKING to get sued. 

    whys it so hard? what do yall DO ay the office all day anyway? 

    sit around & watch tik tok? XD

    either that or EA is severely low on employees. : /

  • AkashaMinju's avatar
    AkashaMinju
    2 years ago

    @Kaizoku-Bardok  Thank you so much for this,I tried that EA updater suggestion & it worked it loaded up. It's strange how the EA community managers don't suggest that for at least a temporary workaround. 

    I'm thinking these EA responses are generated by Ai. 

    Now if only they could use Ai to fix/monitor their app for issues & it'd probably fix it right away, maybe it'd actually do a better job than the employees there. XD

  • AylaMarine's avatar
    AylaMarine
    2 years ago

    It's very telling that they STILL haven't done * but prevent Origin from working.  MAKE YOUR GARBAGE APP WORK FIRST!

  • herrpietrus's avatar
    herrpietrus
    2 years ago

    They don't care, they shitpost same thing over and over again, as their poor customer "support"

  • @EA_Barry@EA_Illium@EA_ShepardYou really should look into this problem which has been reported by me and now quite a few/many others. If memory serves at least one of you actually promised to do so, too. I created a new case as per requested, but it was immediately closed as "duplicate case". This disrespectful and shameful behavior at EA Help has to stop. 

  • 88A9926's avatar
    88A9926
    2 years ago

    I have spent 20 Hours of my time trying to figure this out instead of playing my game. Since I have no programing skills, I can't fix this issue. However, I have hopefully found a work around. This worked yesterday and it worked today.

    I have attached 2 pictures for reference.

    After opening the EA App, open your task manager (I am using Windows 10 I don't know how this will look in Windows 7 or 11) and find EA. There should be 2 or 3 tasks running. Keep this open and close the App the normal way. You will see that The EA Background Service is still running. Use End Task to shut it down. Restart the App and the issue should Be gone. At least until Next time. Which for me is the next day. I hope this Helps others as it helped me.

    I am Off to my game.

    Happy Playing Everyone.

  • BlueAmi's avatar
    BlueAmi
    7 months ago

    I feel you misunderstood, he answered. By not answering, he told you that EA does not care about you using something you purchased under an agreement that you have have access to the material once it was in your possession. They told you that you are not worth their time to actually look into the issue. They told you that you have no choice but to use them for these products so you can go f* yourself with a dried out cactus. They do not care, because they have a monopoly on their products. They know that if they told you that you would have to murder family to use their products, enough people would, to pay their bills. They have zero morals and zero ethics. You assumed when you asked the question they gave a damn about you or the rest of us. They don't. He answered you, EXACTLY how EA wanted him to answer, by spitting in your face and attempting to speak down to you, as if you hadn't actually tried the basics. They hate their customers, and show their disdain for us at every opportunity. Be it this horrendously designed launcher system, destroying decades of game canon just to con fans of a game franchise that they  purchased, because they saw a cash grab, not a successful franchise. If I were going to use metaphors I would say the game industry has been taken over by the minions of Hell, and EA is lucifer himself, while the rest of the developers are all on there knees waiting for them to give it to them the way they like, before finding as many customers to return that favor to as possible. To answer your initial question, have you attempted to use any "independently developed" patches that allow games to run without calling home? I have found some of those for some of the more annoying games, especially the ones I like to play if my internet goes out, because, don't forget, you don't own your game if you don't have internet to confirm you still own the same game you owned last time you played it.

  • Addrea420's avatar
    Addrea420
    Seasoned Newcomer
    3 months ago

    I should NOT have to log into your STUPID app to play the physical copy of my game that I paid $50 for! I shouldn't have to have internet to play my game offline when I have the disk! EA is straight TRASH now! Good job you EVIL GREEDY **bleep** !

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