Community ManagerA couple of things to try:
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@EA_Barry@EA_Illium@EA_ShepardYou really should look into this problem which has been reported by me and now quite a few/many others. If memory serves at least one of you actually promised to do so, too. I created a new case as per requested, but it was immediately closed as "duplicate case". This disrespectful and shameful behavior at EA Help has to stop.
I have spent 20 Hours of my time trying to figure this out instead of playing my game. Since I have no programing skills, I can't fix this issue. However, I have hopefully found a work around. This worked yesterday and it worked today.
I have attached 2 pictures for reference.
After opening the EA App, open your task manager (I am using Windows 10 I don't know how this will look in Windows 7 or 11) and find EA. There should be 2 or 3 tasks running. Keep this open and close the App the normal way. You will see that The EA Background Service is still running. Use End Task to shut it down. Restart the App and the issue should Be gone. At least until Next time. Which for me is the next day. I hope this Helps others as it helped me.
I am Off to my game.
Happy Playing Everyone.
