Community ManagerA couple of things to try:
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Hi Barry,
Thank you for replying, though you didn't read my post, as my screenshot shows that i'm logged in successfully, and I described how I have cleared the EA app cache.
These ideas don't help with my objective, though. I want to BYPASS the EA app. If anybody who isn't from EA can advise how to do this - perhaps through a game mod - I would be grateful!
For anyone else reading who is in the same position, I found a short-term solution!
I navigated to the EA App folder location, and ran the EA Updater exe. You can find this at the following location:
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAUpdater.exe
This forces an update, which solved the problem, at least, temporarily. Today is a new day, and the app already stopped showing my library until I followed the process again and forced another update.
Here's an idea for you, EA:
Let us launch without the app! We own these games! You have no right to withhold access, accidentally or not!
The EA App has successfully managed to lock me out totally, so I have no access to any PAID FOR content.
This started at the end of last year, but after many complaints, they re-activated the Origin Login, and all went back to normal.
Then a few weeks later, they tried the force EA App upgrade again, without fixing it, and the same problems came back.
Many of us found a way around that by legally modifying an XLS file, and that stopped the EA App pop up from appearing in the Origin Login.
Then EA saw people had done this, so found a way to disabled that, but still without fixing the useless EA App.
Great Company, they monitor these Forums to check on how people find ways to make the Games work, and block that.
But they ignore the many reports of problems with the EA App.
It's as if a Competitor has acquired EA, and doesn't want anyone playing EA Games, so theirs sell better.
If anyone has a better explanation, please correct me.
@Kaizoku-Bardok Thank you so much for this,I tried that EA updater suggestion & it worked it loaded up. It's strange how the EA community managers don't suggest that for at least a temporary workaround.
I'm thinking these EA responses are generated by Ai.
Now if only they could use Ai to fix/monitor their app for issues & it'd probably fix it right away, maybe it'd actually do a better job than the employees there. XD
It's very telling that they STILL haven't done * but prevent Origin from working. MAKE YOUR GARBAGE APP WORK FIRST!
They don't care, they shitpost same thing over and over again, as their poor customer "support"
@EA_Barry , your response is very disheartening. In this customer's post he makes it clear that he already logged in and cleared the app cache. Please actually read our reports.
@EA_Barry JUST ADMIT IT. y'all don't care ; )
maybe all the ppl who are FORCED to use your broken app should just BOYCOTT EA!
Oh no, how DARE I !! (they'll block this post but idc Lol)
because it just shows YOU(the company) are THE PROBLEM & y'all know it!
FIX IT permanently.
unless you're ASKING to get sued.
whys it so hard? what do yall DO ay the office all day anyway?
sit around & watch tik tok? XD
either that or EA is severely low on employees. : /
@EA_Barry@EA_Illium@EA_ShepardYou really should look into this problem which has been reported by me and now quite a few/many others. If memory serves at least one of you actually promised to do so, too. I created a new case as per requested, but it was immediately closed as "duplicate case". This disrespectful and shameful behavior at EA Help has to stop.
I have spent 20 Hours of my time trying to figure this out instead of playing my game. Since I have no programing skills, I can't fix this issue. However, I have hopefully found a work around. This worked yesterday and it worked today.
I have attached 2 pictures for reference.
After opening the EA App, open your task manager (I am using Windows 10 I don't know how this will look in Windows 7 or 11) and find EA. There should be 2 or 3 tasks running. Keep this open and close the App the normal way. You will see that The EA Background Service is still running. Use End Task to shut it down. Restart the App and the issue should Be gone. At least until Next time. Which for me is the next day. I hope this Helps others as it helped me.
I am Off to my game.
Happy Playing Everyone.
I should NOT have to log into your STUPID app to play the physical copy of my game that I paid $50 for! I shouldn't have to have internet to play my game offline when I have the disk! EA is straight TRASH now! Good job you EVIL GREEDY **bleep** !
