Re: How to fix EA app Error 500?

Product: the EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 0e329d6d-bf65-4ba4-9b10-e30e7c33826c
Which client functionality are you experiencing this bug with? Opening the app and play my game.
When did this happen? (dd.mm.yy hh:mm) 11/6/2024
Summarize your bug So I just started getting this error message on EA when I open the app, and I can't load my game up. I've tried everything: clearing the EA cache AND DNS cache, ending background service on Task Manager, repairing the app, restarting my computer, uninstalling and reinstalling the app, and still nothing. I'm more than frustrated since I've been doing this since 6 o'clock in the morning trying to figure it out.
How often does the bug occur? Every. single. time.
Steps: How can we find the bug ourselves? Opening the EA App
What happens when the bug occurs? I can't even launch my game to play.
What do you expect to see? My game actually starting up so I can play.