Forum Discussion

Re: How to fix EA app Error Code EC:10005?

Jumping back on here again real quick with a question/suggestion for everyone still having the issue:

If you could make not of your ISP and public IP address (you may need to check this once every day or so as your ISP may change it.  And if the issue resolves itself, or you find yourself suddenly able to get back in, could you check it again and see if it has changed.

The reason for this is to make sure what is actually fixing the issue and if it is in fact fixed.

It seems that in the few cases so far the info has been apparent, or the circumstances are leaning toward that conclusion, it seems that it is not any kind of "fix" from EA, but a change in public IP address that is alleviating the issue.

Do not share this information here, rather just make note of it somewhere for yourself for reference.  To get it, there are a few different ways, the easiest for most is to simply go to a search engine (Google, Bing, whatever you use) and type in "What is my IP" and see what the results are, if the number is not just given, the first couple links, mainly the ones to whatismyip.com and such are fine, and will give the result.

Another way if you don't want to use a website is to use the command line to look it up.

For Windows 10/11 you can just use the "curl" command, example: curl ifconfig.me (this will ping the ifconfig.me server, and return your public IP address.

For Linux and MacOS, use the "dig" command in a terminal window: example: dig +short myip.opendns.com @resolver1.opendns.com (this again, pings the servers and returns your public IP address for you.)

If you notice the issue resolves itself suddenly, just do the same and see if they are different, if so, if you could let us know here that you IP's were different. (Again, do not post the IP addresses here)

Anyway, again, just more info for those who might want. 🙂  Back to Dishes, Dinner, and killing Prothean Collectors!!!! lol

11 Replies

  • Last Update for now, been reading other forums and various other places reporting on this issue or similar, and so to make sure what I am thinking regarding the IP address is correct, tonight when my internet isn't being used by anyone in the house I am going to re-issue a new public IP address for myself and see what happens.  I will, of course record the process and results for posterity. 🙂 

  • im going to be pretty nervous to sign in tomorrow but i had to jump on my desktop and see if i could log in after yall posted and i can. i didnt do anything to my antivirus or my ip address at all . idk whats happening but ihope it stays good. im so happy. 

  • MessaNoir's avatar
    MessaNoir
    2 years ago

    Double checked for me, and it seems to be working ok for now, I am gonna give it a go and see, since my connection and PC are always on, I'm gonna leave the EA App open over night tonight and check back in the morning and see if it's still going...fingers crossed for everyone. 🙂

  • Day 3 for me, tried everything. Same thing is happening for epic games so I assume it’s my internet or my pc, right?

  • NittyRM3's avatar
    NittyRM3
    2 years ago

    I'm still facing the issue as well. Hopefully it gets resolved soon, but starting to look unlikely lmao

  • You and me both, I'm having the same problem, It's been only 2 days for me I think, but I have tried literally everything I can, same problems, and my epics is also having a problem with login-
    There must be some serious problems going on, cause Roblox is also having problems over here too, my little sister can't play.
    I just wanna play Titanfall 2 Frontier Defense and chill hhhhhh

  • Gabochido's avatar
    Gabochido
    Seasoned Veteran
    2 years ago

    I saw on reddit that a potential solution is to flush the DNS cache (In powershell, run ipconfig /flushdns). I'm not getting the error myself so I can't confirm if this helps but maybe those getting the error can try.

  • @GabochidoYeah tried that like 3-4 times already, still Error code: EC:10003
    If you found it online I've probably already tried- xd
    But just in case it might still help someone else with theirs's, so feel free to still drop things you find here that might help!

  • TheCammoCat's avatar
    TheCammoCat
    2 years ago

    AYYY mine works now suddenly!
    And I did take note of the IP changing, and the last half of the IP changed-
    kinda strange, was it like some bad IP..?

  • Day 3 and i still can't get on btw, so if anyone's got a fix I'd really appreciate it. I've tried turning off my firewall and deleting McAfee but it doesn't seem to make a difference

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