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Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

I ran into this problem early this morning, I did the system checks needed (even checked that Windows update is not running) to realize that the problem was not local, but still it was a communication one, checked my internet speed through one of those online speed check free services, and according to it I had only 25kb bandwidth, then I called my ISP by phone to politely ask for the issue, they had put me on a list of users with limited bandwidth, supposedly "by accident", they reinstated my bandwidth, and the error EC 10000 is gone, after that move the EA app worked well, a bit slow for my taste but works for me right now.

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Jotaerre3D Im sorry to hear that your speed was slowed down like that but the good news is that it is now working for you. I will add that to the notes for the team.

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