I ran into this problem early this morning, I did the system checks needed (even checked that Windows update is not running) to realize that the problem was not local, but still it was a communication one, checked my internet speed through one of those online speed check free services, and according to it I had only 25kb bandwidth, then I called my ISP by phone to politely ask for the issue, they had put me on a list of users with limited bandwidth, supposedly "by accident", they reinstated my bandwidth, and the error EC 10000 is gone, after that move the EA app worked well, a bit slow for my taste but works for me right now.
Community Manager
