Re: How to Fix the "You don't have access" Error in EA app - '24

Exact same problem here. Downloaded and played Jedi Survivor yesterday. Today it doesn't show in library. Tried redownloading and get the "this title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again." Am definitely in the correct account and Gamepass membership is active and linked. Have tried restarting PC, App Recovery, logging out and back in, and the 'start downloading Apex Legends' trick, but nothing is helping.

I've submitted the following report through the EA app.

9c00d44e-c245-4938-a00a-9042fef58ebf