Forum Discussion

Baksio99's avatar
Baksio99
Not applicable
4 years ago

Re: Installer For EA app Broke

So i got the new xbox game pass and tried installing EA app through Xbox app which failed then i tried an .exe installer from your website then i tried some .msi installer from HQ forums it didnt work either administrator privilages dont work  deleting specific registry key which didnt work, but when i try to install ea app from exe it shows that in taskmanager its on, msi installer shows this(See msiinstallererror) the xboxapperror image shows that xbox ea app installation is unable to do it but in Polish (See XboxAppEaError) so in short im un able to install an ea app 

1 Reply

  • DasMadScientist's avatar
    DasMadScientist
    Not applicable
    4 years ago

    @Baksio99 Use this command in cmd as an administrator:
    msiexec.exe /i "C:\pathtothemsi\EADesktop-12.0.92.4925-383.msi" /l*vx "C:\logs\EAD.log"
    This will save the log of the msi in C:\logs\EAD.log and hopefully help us understand what's wrong.
    msiexec: the command to use the Microsoft Installation in command line. /i means it will install the program normally, followed by the msi file dir, /l*vx logs everything that happens in the installation.

    If you can, run another .msi installation to ensure that it is indeed a problem with the EA Desktop installation and not with the Microsoft Installer like it was for me. (This worked for me, but I do not take responsibility for this tool. Use it at your own discretion.)

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 2 hours ago
8,896 Posts