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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Re: lost games from orgin to ea app transfer

Hi there @lordsith54,

Is your game library completely empty, or are you missing only a few of your games since moving over to the EA App? 

10 Replies

  • lordsith54's avatar
    lordsith54
    3 years ago

    only a few! the only one im concerned about is The Lord of the Rings, The Rise of the Witch-king

  • JannesmohT's avatar
    JannesmohT
    3 years ago

    I am missing all of my games since I updated to the EA App. How can I get them back?

  • Frozenoulis's avatar
    Frozenoulis
    New Vanguard
    3 years ago
    The origin online profile is down so you cant see your games.
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all,

    We were seeing some issues with the EA App earlier today, but that should now be resolved. Please clear the cache for the app following the steps here.

    If your game library is still showing as empty after you've tried that, please let me know! 

  • nyklon's avatar
    nyklon
    3 years ago
    @EA_Solaire My game library shows all my games but after installing the ea app my origin download/install folder was deleted. so now i have to redownload my games
  • lordsith54's avatar
    lordsith54
    3 years ago

    anything for me to do? i still have my game library but cant access that one game.

  • ladysnakecaz's avatar
    ladysnakecaz
    Seasoned Traveler
    3 years ago

    Me too, For me, it's the games in my library that haven't been installed on my computer, such as The Sims 2 and Theme Hospital

  • I lost my Sim ctitys Cityies of Tomorrow  Add on now i cant keep playing on all my saves.

    I tried the to reset the cache but that didnt help

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey Everyone,

    This thread has become a bit old and a lot has been updated. If you are still running into an issue with the EA App not showing games, please check out this thread.

    This thread is being locked to prevent necro posting.

    Thank you.

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