Forum Discussion

lordsith54's avatar
lordsith54
3 years ago

lost games from orgin to ea app transfer

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Browse Games When did th...
bug
mac
pc
JannesmohT's avatar
JannesmohT
3 years ago

I am missing all of my games since I updated to the EA App. How can I get them back?

Frozenoulis's avatar
Frozenoulis
Rising Vanguard
3 years ago
The origin online profile is down so you cant see your games.
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all,

    We were seeing some issues with the EA App earlier today, but that should now be resolved. Please clear the cache for the app following the steps here.

    If your game library is still showing as empty after you've tried that, please let me know! 

    • nyklon's avatar
      nyklon
      3 years ago
      @EA_Solaire My game library shows all my games but after installing the ea app my origin download/install folder was deleted. so now i have to redownload my games
    • lordsith54's avatar
      lordsith54
      3 years ago

      anything for me to do? i still have my game library but cant access that one game.

    • lordsith54's avatar
      lordsith54
      3 years ago

      @EA_Solaire not sure if you are seeing my messages but nothing got fixed yet...

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