Re: Mac EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hello! Ive been having problems opening the EA app on my MacBook. It was working perfectly up until 3 weeks ago and now I keep getting the same three messages pop up I will insert pictures. 

Ive tried uninstalling the app, restarting and updating my computer, clearing up storage space, but nothing works! is anyone else having this problem or have any tips on how to fix it? 

I transferred from Origin to the EA App and since doing so, I've been unable to open the EA App. I get a popup that says the app crashed unexpectedly. I've tried to redownload it multiple times, but that hasn't helped either. After redownloading and trying to open the EA App, I get the error code EC:104 then I restart the app and get the popup that says the app has crashed unexpectedly.

i'm having the same issue! i tried downloading an older version of origin and just playing on that but it wouldn't let me. i literally didn't want to upgrade i just want to play sims :/

This exact thing has been happening to me! Ever since the EA app came out I have been unable to use it (same problem) and just continued using origin. But now they have kicked me off of origin and I cannot use it as all without being redirected to the EA app. The download goes fine but when I try to open the app the same error message comes up that something crashed and recommending restart. When I click restart another error message arises which forces me to close the app. I've done everything suggested as this other player has done and talked via chat with someone who could not help and said that they would submit something to the EA technical team as anything they sent me did not help. SOS I miss my Sims 4 game 

I am having the exact same issue and EA is notoriously unhelpful. I have been dreading this change for months after everything went to * for PC users, guess it's our turn to suffer from * programming. I also found the following link in a similar thread : https://bluebellflora.com/2024/04/04/ea-app-recovery-for-mac-reset-ea-app-by-clearing-cache-and-other-files-manually/

tried it all, the app still crashes the second it opens. and I'm using Sonoma 14.4.1, so it is very clearly an EA problem. typical.

I'm having the literal exact same problem. I was just playing on Origin this afternoon. Now I'm just watching the EA app fail and fail and fail. Everything is updated, caches cleared. Once, I was able to put in my user ID and password before it crashed but only once.

LET ME PLAY ON ORIGIN.

Same issue!  EA app will not open, crashes immediately on restart. Version is 13.202.0.5715

I've also been having the same problem for 2 weeks now. I've tried all the solutions I can find online (reinstalling, allowing full disk access, following the bluebellflora guide steps), but nothing is working. 

I had no issues when using origin and did not want to upgrade but it gives a dialogue box that cannot be closed now just saying to upgrade to the ea app. I should be able to play a same I have paid for.

Same for me. 

yep...