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5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @Salvador3004 

    To check does the Epic order show as completed? 

    If so, try the steps shared by epic here to see if we can get the game to appear in your Epic Games library. 

    Thanks!

  • Salvador3004's avatar
    Salvador3004
    Not applicable
    2 years ago

    There is no problem in Epic games. I can't do anything on Ea, I can't play games.There is only 1 game on Ea and it is not visible either. It has been a long time since I bought the game.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hi @Salvador3004 

    To confirm if you purchase FC 24 from the Epic Games launcher, can you try install then launching from the Epic Games client to check if you get any error messages? 

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