Re: Owned game not launching without Microsoft account

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@EA_Jason wrote:

Hello @D3fCHiLD,

I'm trying to clarify a few things first to help you out:

• Do you have your EA account linked to your Xbox account with an active Game Pass subscription?
• Which Battlefield game are you trying to launch?
• Does it show the Trial version or the full game?
• Are you trying to launch the game through a shortcut, or through the EA app?
• Which version of Battlefield did you purchase?

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• Do you have your EA account linked to your Xbox account with an active Game Pass subscription?
  • I do, but it appears to requires me to reverify it occasionally.
• Which Battlefield game are you trying to launch?
  • BF 2042
• Does it show the Trial version or the full game?
  • It says that I own the game, but I am required to link to my Microsoft account for a 10 hour trial
• Are you trying to launch the game through a shortcut, or through the EA app?
  • Both do the same
• Which version of Battlefield did you purchase?
  • BF2042 Gold

When you log in or verify the Microsoft account, does it launch the game?

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@EA_Jason wrote:

When you log in or verify the Microsoft account, does it launch the game?

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Yes.

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@EA_Jason wrote:

When you log in or verify the Microsoft account, does it launch the game?

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Still an issue here, yet no updates. I can't play a game I paid for unless I log into Microsoft account to verify EA Pass. This needs to be fixed, because what happens when my Xbox game pass expires? Will I not be able to play the $80 game anymore?

I am also still having this issue. I can log in and it will start the game, but it is incredibly annoying to have to log in to Microsoft any time I want to play an EA game.

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@D3fCHiLD wrote:

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@EA_Jason wrote:

When you log in or verify the Microsoft account, does it launch the game?

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Still an issue here, yet no updates. I can't play a game I paid for unless I log into Microsoft account to verify EA Pass. This needs to be fixed, because what happens when my Xbox game pass expires? Will I not be able to play the $80 game anymore?

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Still no updates? This is still an ongoing issue. I can't even update BF2042.

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@D3fCHiLD wrote:

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@D3fCHiLD wrote:

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@EA_Jason wrote:

When you log in or verify the Microsoft account, does it launch the game?

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Still an issue here, yet no updates. I can't play a game I paid for unless I log into Microsoft account to verify EA Pass. This needs to be fixed, because what happens when my Xbox game pass expires? Will I not be able to play the $80 game anymore?

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Still no updates? This is still an ongoing issue. I can't even update BF2042.

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@EA_Darko 

@EA_Kent 

@EA_Leeuw 

Still no fixes here.

Hey @D3fCHiLD please do not tag multiple CMs as this is not allowed as per our rules as it can be considered calling out CMs and spam: https://answers.ea.com/t5/help/faqpage

You need to contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or call

Darko