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Re: Pausing a download breaks downloads

Even after multiple relaunches and deletions of the files in the programdata, I'm unable to finish any download or start any. The current one says its finished but doesn't move. 

4 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hi @xRanLive,

    Instead of removing the programdata, have you tried clearing the cache via App Recovery in the Help section?

    I found that whenever I have a stuck download, clearing the cache and restarting the EA app sorts everything out for me. 

  • I was trying to download FIFA 22, I had to pause the download for a moment and now I can't resume it anymore. I tried clearing the cache via APP Recovery but this deleted my download and now I have to download everything from the beginning, so it doesn't solve the problem (My internet is very slow, like 500 kb/s and it took a lot of time to download to 70% and I have to download all again)

  • Same here. 

    Clearing the app cache resets the whole download.

    NGL EA App is an absolute and utter joke. Coming from Steam I feel seriously insulted by EA.

    As always everything EA touches turn into manure...sad, but true.

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