Forum Discussion

xRanLive's avatar
xRanLive
5 years ago

Pausing a download breaks downloads

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
bug
mac
pc
EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
5 years ago

Hi @xRanLive,

Instead of removing the programdata, have you tried clearing the cache via App Recovery in the Help section?

I found that whenever I have a stuck download, clearing the cache and restarting the EA app sorts everything out for me. 

KingConan13's avatar
KingConan13
4 years ago
@EA_Jason Yup, this worked for me when FIFA 23 was just stuck in the same way. Thank you!

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 23 minutes ago
8,441 Posts

Recent Discussions