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Re: PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

I don't know whether or not this will help, but I spent 4hrs talking to help-people on the EA website and this is what got my app up again:

If you're running Windows 10 or 11, follow these steps to clean boot your PC:

  1. Open the Start menu.
  2. Type ‘msconfig’ in the search box and press Enter. This will bring up the System Configuration window.
  3. Go to the Services tab.
  4. Check the box to Hide all Microsoft Services, then select the Disable all button.
  5. Go the Startup tab, then select Open Task Manager.
  6. Once the list fully loads, right-click and choose Disable on each of the programs listed.
  7. Close the Task Manager and go back to the System Configuration window.
  8. Select OK to save your changes, then restart your computer.

Then I had to use System Configuration to Enable All again and restart again.

Then it gave me EC10000 error the first time but did open the app behind it, and then the second time it opened the app on its own. I don't know if this is permanent - we'll see.

If you want any of the other fixes they gave me without bothering to go through them, I'll give you all of the steps.

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