EC 10610 error

Hey steames01​,

If you could share a photo or screenshot of this error you're getting with us, it might help figure out what could be causing it. 

In the meantime, have you tried to reinstall the game? Please do, sometimes refreshing the installation data resolves these kinds of errors. 

The connection might also be involved. Please follow our connection troubleshooting steps in this guide, try restarting your router, changing the DNS to Google's, changing the Wi-Fi Channel, or using an Ethernet cable. 

I'd also recommend checking if any background applications are involved by following the suggestions in this other guide.

Let us know if the same error persists for you afterward!

I have tried everything including reinstalling EA app, reset network and so on. No one can visit google in China without VPN , which is not allowed.  Please see the attachment below.