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tggr551's avatar
tggr551
Seasoned Novice
4 months ago

Re: PSA: Sims 4 "Failed to launch game - An error on our end" -> Check Your Mods!

I downloaded Enchanted by Nature on Sunday.  I have tried numerous times to play with the new pack in a new save file, however, my game kept crashing in CAS.  After 3-4 crashes, the game stopped launching.  I get the error "An error on our end caused the launch to fail. Try again a little later"

Steps I have taken:

  • Removed all mods and CC
  • cleared the EA app cache
  • cleared The Sims 4 cache
  • repaired the game numerous times
  • Completely removed the game from my computer 
    • Uninstalled the game from the EA App
    • Deleted "The Sims 4" Folder (after backing up my save files and tray folder)
    • Restarted my computer
    • Reinstalled the game
  • Failed to launch on the first try
  • Repaired the game
  • Still failed to launch - Always with the same error
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