Forum Discussion

Re: PSA: Sims 4 "Failed to launch game - An error on our end" -> Check Your Mods!

Moved all mods from my mods folders. Game still won’t launch. It’s saying “error on our end, try again later. Any ideas as to what’s happening now? 

3 Replies

Replies have been turned off for this discussion
  • nikkelynn89's avatar
    nikkelynn89
    New Novice
    8 months ago

    I am having the same issue! I am able to get the game to load since changing it back to dx9 (see screenshot) but I have to "Run as Administrator" using my desktop shortcut and not from the EA app.  Someone PLEASE help us!!!

    TYIA!

    I have also attached a copy of my dxdiag as well. PhinneusANDFerbs​ you may want to attach a copy of yours as well.   Windows key the press R, enter dxdiag and once it has finished scanning, save it and then you can attach that file here. 

     

  • PhinneusANDFerbs's avatar
    PhinneusANDFerbs
    Seasoned Newcomer
    8 months ago

    THX… it’s one of my mods.. just gotta figure out which one it is. Don’t wanna delete my mods folder again, I’ve deleted over 12k mods. 

  • nikkelynn89's avatar
    nikkelynn89
    New Novice
    8 months ago

    That's wild. I had 2 mods, lmao. Just mccc and home regions. 

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 3 minutes ago
8,887 Posts