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jpkarlsen's avatar
jpkarlsen
Hero (Retired)
2 years ago

Re: Seeking refund since EA play is worthless.

@Kingbones33 

Since you refuse to do the trouble shooting steps I posted I can unfortunately not help you. I do hope that you eventually find a solution to your problem.

3 Replies

  • @jpkarlsen If you read back you would see I have tried plenty of troubleshooting steps. I bought Fallout 76, way freaking better anyways. EA can chock on a fat one, don't support their crappie products. If anything goes wrong, you gotta deal with it. I want a refund so I can just purchase the expansion packs through STEAM. So I never have to use EA's horrible software thats obviously broken.

    And just so you know, every troubleshooting step yopu suggested doesn't work anyways. SO stop acting like EA. Admit that something is wrong with SIMS 4 in apticular, with downloading it through EA. I can download other games on EA. I can also download Sims 4 on steam no problem. Three months ago I had no issues playing SIMS 4 through EA. This is an issue that popped up. No one wants to actually admit something wrong, they just blam it on the user. Get the F out with that nonsense, do you get paid by EA?

    What would also solve this issue is some real customer service. Instead of helping me, EA sends me here. It's a joke.
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey All,

    As this conversation is now going a bit sideways and getting way off the main topic, we are going to lock it down. If you are having issues with a game, or content, we ask that you please post relevant information on that game's board. 

    As a refund request has been asked, Here is the information on refunds, how they work, and how to request one.

    Cheers!

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