Seeking refund since EA play is worthless.
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? None What expansions...
Forum Discussion
@jpkarlsen Dude, just stop. You are just as bad as EA. Stop bringing up SDTEAM at all. I don 't have issues with STEAM. WHY DO I OWN EXPANSION PACKS ON EA AND CANT DOWNLOAD A FREE * GAME ON EA TO ACCESS THOSE EXPANSION PACKS. This is an EA sucks problem and their software is atrocious. With no ability to help people when they have real issues.
Since you refuse to do the trouble shooting steps I posted I can unfortunately not help you. I do hope that you eventually find a solution to your problem.
- @jpkarlsen If you read back you would see I have tried plenty of troubleshooting steps. I bought Fallout 76, way freaking better anyways. EA can chock on a fat one, don't support their crappie products. If anything goes wrong, you gotta deal with it. I want a refund so I can just purchase the expansion packs through STEAM. So I never have to use EA's horrible software thats obviously broken.
And just so you know, every troubleshooting step yopu suggested doesn't work anyways. SO stop acting like EA. Admit that something is wrong with SIMS 4 in apticular, with downloading it through EA. I can download other games on EA. I can also download Sims 4 on steam no problem. Three months ago I had no issues playing SIMS 4 through EA. This is an issue that popped up. No one wants to actually admit something wrong, they just blam it on the user. Get the F out with that nonsense, do you get paid by EA?
What would also solve this issue is some real customer service. Instead of helping me, EA sends me here. It's a joke. - @Kingbones33 The Sims 4 seems to be one of the biggest offenders (or should i say "offended ones"? lol) when it comes to EA App, literally EVERYONE is complaining that it's not working properly after the forced transfer from Origin to EA App. And it's been months now.
EA_ShepardCommunity Manager
Hey All,
As this conversation is now going a bit sideways and getting way off the main topic, we are going to lock it down. If you are having issues with a game, or content, we ask that you please post relevant information on that game's board.
As a refund request has been asked, Here is the information on refunds, how they work, and how to request one.
Cheers!
