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Re: So... Bad Company 2 is missing from my account now?

To add onto this, I have also requested a download of all my data from EA and it shows that I played numerous times BFBC2 and BFBC2NAM via the JSON file provided... Would like to have this game back in my account since I have no idea why anyone would remove it without my permission or knowledge?!

EDIT - A restart of the EA app fixed this.

3 Replies

  • derezzer's avatar
    derezzer
    Rising Rookie
    11 months ago

    Same happened to me today. Thanks for posting the solution. Buggy EA App.

    Thank goodness for Steam so I can buy and have my main vast library of games there instead.

    I also just found out EA de-listed the Bad Company 2 game from the EA App last year, and multiplayer is completely shut down ever since. (Another reason for me to stick with Steam, as I've never had a purchased game pulled in like 13 years.) No wonder I couldn't connect to multiplayer earlier this year. Would have been a nice gesture for EA to email notify all the Bad Company 2 owners who had it currently installed in Origin / EA App and used it at least once the past 3 or 5 years or something. As opposed to secretly yanking it without warning, relying on people to hear it by reading IGN or PCGamer... which I never do.

    Not fair. If I ever need to reinstall the game, it will be impossible since it's yanked from the store. I don't think I have the DVD-ROM version anymore, as I thought/assumed using EA App (going digital) was the way to go. Was mislead into a false sense of security by EA when they let me reinstall BC2 a few times over the years through Origin and EA App without needing the DVD-ROM. I figured it'd always be there... so I think I tossed my old DVD-ROM. Joke was on me!

    Note to fellow BC2 enthusiasts: Never uninstall BC2, never upgrade to a new PC, and never let your hard drive crash... unless you have a DVD-ROM copy you can reinstall and unless you're cool with never playing it again. I hear Project Rome might be a way to keep playing multiplayer? Not sure, haven't looked into it ... just heard about it tonight. But you'd still need the game installed... or at least some of the installation and/or .dll files, etc.

  • derezzer's avatar
    derezzer
    Rising Rookie
    6 months ago

    @EA_Leeuw, I'm not seeing that message. Don't think I ever have. The game is just gone from my library, despite having installed it a few times over the years via Origin/EA App. Can you have EA re-add the game to peoples' game libraries if they owned and played the game prior to the store de-listing?

    EDIT Nov 28th, 2024: BC2 got re-added to my library within the past few days! I had done a "Help > EA Error Reporter" (or was it a help.ea.com ticket?) in parallel with my post here. I don't know which one (the forum post, or the ticket) fixed the issue, but I'm presuming the ticket. I never got an email or anything saying my Library got fixed, and it's hard to find out ticket statuses, so it is what it is. Glad it could get resolved, though

    EDIT 2: Found the past ticket. That's what resolved the issue. At the very bottom of EA's website is "Help Center". Then you go to "Manage account > My Cases" -> https://help.ea.com/en/help-my-cases/. The status of my ticket is "Closed" as of a handful of days ago. They gave no info, no comments on the ticket. All of my tickets are that way, actually. A simple, "We fixed the issue. Thanks for reporting!" would be nice -- as well as an alert to my email or my EA message center if we have one -- but oh well

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