Forum Discussion

Frozenhorde's avatar
Frozenhorde
5 years ago
Solved

Something went wrong... when trying to log into the beta EA desktop

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Game Hub When did this ...
bug
mac
pc
  • Frozenhorde's avatar
    Frozenhorde
    5 years ago

    I did manage to get it running after uninstalling an App I was using called Smart App that tracks my data and gives me rewards every couple of months. Not sure if that was the issue but the EA desktop and my Steam are now working correctly lol.

CooLGaMeRoo7's avatar
CooLGaMeRoo7
5 years ago

Solved it by resetting the password of the account and directly logging into the EA Games Desktop App. 

  • SHBR1111's avatar
    SHBR1111
    4 years ago

    @CooLGaMeRoo7still can't login my ea account through the EA Desktop App after resetting the password, already re-install too and nothing.

    I already try using the old EA app too called "Origin" and that app also preventing me to login, the Origin app said "Online login is currently not unavailable". But my account can login in ea website.

    • EA_Jason's avatar
      EA_Jason
      Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
      4 years ago

      That could indicate that the issue is not with the account or password @SHBR1111.

      Please try the following steps:

      If that doesn't fix the issue, please perform a malware scan on your system and try again.

      • SHBR1111's avatar
        SHBR1111
        4 years ago
        @EA_Jason thanks for your reply, but i am already do all of that thinks. Still nothing.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,814 PostsLatest Activity: 4 minutes ago