Re: Temporary Issue - EA app game library is empty - Fixed, 11 Jan. '23

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) N/A
Which client functionality are you experiencing this bug with? Browse Games
When did this happen? (dd.mm.yy hh:mm) 11.01.23 10:00
Summarize your bug No games appear in game library of EA app.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? N/A
What happens when the bug occurs? N/A
What do you expect to see? MY GAMES

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Signed into the EA app this morning to find that NOTHING appears in my game library anymore. I still have my installed games in the usual file path (C: program fiiles/EA Games). I literally did NOTHING on my computer that could have caused this.

I've already tried refreshing the page inside the app, clearing the cache, app recovery, and even uninstalling and reinstalling the EA app. Nothing has worked.

WTF? This is like the worst possible bug you could have for your customers as you force this app down everyone's throats.