Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Unable to recieve verification code

Hi there, @1tsonlyagame 

This is something an advisor will need to assist with. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

2 Replies

  • 1tsonlyagame's avatar
    1tsonlyagame
    Seasoned Novice
    3 years ago

    @EA_Aljoit's difficult, when the website automaticaly pauses cases, or is bugged, because resuming takes you to a page where you create case...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @1tsonlyagame wrote:

    @EA_Aljoit's difficult, when the website automaticaly pauses cases, or is bugged, because resuming takes you to a page where you create case...

    In that case, it would be good to try our Twitter or Facebook support.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,088 PostsLatest Activity: 5 hours ago