Forum Discussion

1tsonlyagame's avatar
1tsonlyagame
Seasoned Novice
3 years ago
Solved

Unable to recieve verification code

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
bug
mac
pc
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @1tsonlyagame 

    This is something an advisor will need to assist with. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

1tsonlyagame's avatar
1tsonlyagame
Seasoned Novice
3 years ago

@EA_Aljoit's difficult, when the website automaticaly pauses cases, or is bugged, because resuming takes you to a page where you create case...

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago
@1tsonlyagame wrote:

@EA_Aljoit's difficult, when the website automaticaly pauses cases, or is bugged, because resuming takes you to a page where you create case...

In that case, it would be good to try our Twitter or Facebook support.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,089 PostsLatest Activity: 10 minutes ago