Sims 3 expansion won't download
We are having this problem in February 2023 - with only the Pets and Into the Future Add-ons. SIms3 base game plus 9 other add-ons install correctly, just not Pets and Into the Future. We've be...
Forum Discussion
Greetings all.
I tried to reinstall The Sims 3 with literally every single expansion and every single stuff pack and everything installs 100% EXCEPT Island Paradise which perpetually gets stuck in "preparing download". I have tried all the suggestions listed here: https://help.ea.com/in/help/ea/ea-app/game-download-install-load-troubleshoot/ as well as here: https://bestgamingtips.com/fix-ea-desktop-stuck-on-preparing/ but nothing is correcting the problem.
I have also attempted to install The Sims 3 Island Paradise on my laptop via EA App but got the same result - the same is perpetually stuck on "preparing download". So something tells me the issue is in EA's end. I see community manager @EA_Cade has responded but it doesn't seem any progress is being made with the issue.
EA ID - Anklesteiner
Product not being installed - The Sims 3 Island Paradise
Error code - I don't have one? How do I do this?
@Anklesteiner @sirkate and anyone else still affected, have you tried the suggestion in post 26? It's helped some players in this thread and others.
@puzzlezaddict, I can't locate a good download link for Origin, so I have not been able to try that.
@sirkate and @Corylea This should still work:
https://www.dm.origin.com/download
@juegoconfuego Please try the suggestion in post 26.
@puzzlezaddict, it worked! Thank you so much!
When I installed Origin, it immediately gave me a pop-up saying that Origin was discontinued, and I HAD to install the EA app. It wasn't possible to interact with Origin at all or to tell it to start a download. But then I noticed that my expansion packs were downloading, even though I couldn't actually DO anything with Origin. (I had to request the download on the EA app before uninstalling it and installing Origin to get this to work.) So, yay! Thank you so much!
- @puzzlezaddict, Origin is only available for Mac users these days; EA has taken Origin away from Windows users.
