Sims 3 expansion won't download
We are having this problem in February 2023 - with only the Pets and Into the Future Add-ons. SIms3 base game plus 9 other add-ons install correctly, just not Pets and Into the Future. We've be...
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EA simply isn't going to bother helping people on this issue. I've been contacting their support since February, and they have done nothing to assist me.
I even opened a complaint with the Better Business Bureau, and they responded that they had "properly addressed" my issue, even though they hadn't fixed it or refunded me. EA clearly doesn't really care about supporting customers who have been sold a faulty product.
My recommendation is to reach out to them on X, Trustpilot, and the BBB. Maybe if it becomes visible enough, someone might bother to do something. Then again, it's EA, repeatedly voted Worst Company in America by Forbes, so maybe not. . .
EA just closed my latest Case (I've made at least 6 on this issue), marking it as "no fix available". When I try to reopen the case or open a new one about Sims 3, I get the second error message saying no help is available. Please see attached. They have no intention of fixing this. I recommend not buying any more Sims games with them, since they clearly don't intend to support add-ons that have broken since the release of their new, worse app. They have no sense of responsibility about it.
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