Forum Discussion
A fix for this issue went live on Friday that resolved the install issue for some players. We have more fixes for other causes of this issue in testing right now, and hope to release them as soon as we're able.
I do apologize for the lengthy wait on a resolution, this issue proved to be very complex in the end but we believe we've got it figured out now.
Is there any timeframe you can give us?
- 3 years ago
This has been an ongoing issue for months (thanks for the help EA), and I know this wont work for a lot of you, but I realized that the only packs I was having issues with were the ones I bought through EA. The ones I bought from a third party worked perfectly well and have been running great.
So luckily I realized this within the EA return window, returned my games, got my money back, and bought the packs through a reliable third party, and the problem was fixed!
- 3 years ago
Having same issue iv tryed everything aside from a fresh windows install witch i won't do
The DLC"S that will not install are:
The Sims 3 University Life
The Sims 3 Island Paradise
The Sims 3 Into the Future
The Sims 3 Pets
The Sims 3 Showtime
Report id:
fa413e8e-7d0c-40a9-9ae5-2c8d3db3ce94
- 3 years ago
Still can't install the following packs....
Sims 3: Seasons
Sims 3: Supernatural
Sims 3: Pets
Sims 3: World Adventures Expansion Pack
Sims 3: Late Night Expansion Pack
Every time I load up EA app it shows the download as pause, so when I click on the download button it pops up with Something went wrong try again later message, even tells me to restart App which I've done many times. I even went a few days without turning on the EA app because I thought it might some type of protection that stops people from downloading the same game too many times (random theory but figured give it a shot) And even after DAYS of waiting it still doesn't download.
I saw the reply saying a patch went through that fixed the issue for some but sadly it is still broken for me.
- Bluegayle3 years agoHero
I managed to get all my eps installed by using the discs I have for the three that wouldnt download thru the app. Nice to see the welcome page back up on the launcher. Currently reinstalling all my store items. Such a long process.