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92enibaS's avatar
92enibaS
Seasoned Newcomer
2 years ago
Solved

Sims 3 or 4 only in English after going from Origin for Mac to EA app for Mac

Hello, last night origin was replaced by EA app on my MAC, unfortunately, when that happened, The Sims 4 are now in english even though it should be in Czech as it was before.... EA app is not in Cze...
mac
technical issues
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago
    ACCEPTING AS SOLUTION FOR VISIBILITY PURPOSES ONLY

    We've received news from the EA app dev teams that this issue has been resolved with the release of the EA app for Mac version 13.166 (or above). However, it is possible that you either need to repair or reinstall the game in order for the game to be in your preferred language again.

    The EA app for Mac should automatically update to the latest version in some time, depending on how often you open the client. A restart of the client can also trigger the update.


    How to check the current version of your installed EA app for Mac

    How to repair a game on the EA app

    If you're still experiencing the issue after repairing or reinstalling the game, please report it here in the thread.

    Thank you.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago
ACCEPTING AS SOLUTION FOR VISIBILITY PURPOSES ONLY

We've received news from the EA app dev teams that this issue has been resolved with the release of the EA app for Mac version 13.166 (or above). However, it is possible that you either need to repair or reinstall the game in order for the game to be in your preferred language again.

The EA app for Mac should automatically update to the latest version in some time, depending on how often you open the client. A restart of the client can also trigger the update.


How to check the current version of your installed EA app for Mac

How to repair a game on the EA app

If you're still experiencing the issue after repairing or reinstalling the game, please report it here in the thread.

Thank you.

  • AnHeLi7's avatar
    AnHeLi7
    2 years ago

    Hi, 

    I followed the above guidance, and it is even worse than it was, after repair not  only is it not in Czech, but The Sims are now in Russian. I have done the repair several times and still the same problem!

    What shall I do? I use iMac and have the Sims 4.

    thanks

    • fannairam's avatar
      fannairam
      2 years ago

      Same here! @EA_Leeuw Do something about that. Game, which we bought and paid hundred of euros for it is unplayable for weeks!!! This is not normal.

  • yashechka_play's avatar
    yashechka_play
    2 years ago

    Спасибо большое, теперь игра на моем родном языке.

    Что я сделала:

    -удалила EA с версией 13.162

    -установила EA с версией 13.166

    -Удалила sims 4

    -установила sims 4 и дополнения

    Запустила игру и она на русском языке. Спасибо всем, кто решил проблему.

    Hank you very much, now the game is in my native language.

    What have I done:
    -uninstalled EA with version 13.162

    -installed EA with version 13.166

    -Deleted sims 4

    -installed sims 4 and add-ons

    I launched the game and it is in Russian. Thanks to everyone who solved the problem.

  • katka141's avatar
    katka141
    2 years ago

    Hello, I still have this problem, the app is updated to version 13.166., I have cleared cache, repaired the game, uninstalled and reinstalled, while reinstalling the only option in the language drop down menu is English.

    • fannairam's avatar
      fannairam
      2 years ago

      Hello everybody. Is there anybody, who had this issue, resolved this issue successfully? It's been 3 weeks since this bug came out and for me, nothing changed, I've tried everything. And it looks like EA doesn't care about it et all. They don't care that we paid for the game hundreds of euros and it isn't working. I still have Russian language in the game and nothing changing, it's unplayable. So, I really considering write about this and article and send it to some game magazines etc. so everybody should know, how EA is standing to their customers. 

      But I want to know, If anybody solved this issue, who had it. 

      Thank you 

      • IoBellaP11's avatar
        IoBellaP11
        2 years ago

        I reinstalled the game and it gave me the option to play in Polish, Czech, or Russian. It seems as if there is no option for any other languages unless you want to buy the game in a different country

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