Forum Discussion
EA_cuervo
Community Manager
2 years agoHi @kaimoook,
Are you trying to launch the game from the EA app or from the desktop icon?
If you're launching from the desktop, can you please double check which account are you using to login on the EA app?
2 years ago
Sims 4 won't launch and I don't get an error code. I have problems ever since I updated the game to the newest version. I click play, the ea app closes for half a second, then reopens as if nothing happened. No clue what's going on.
Edit, just restarted and repaired the EA app, now I get this fascinating error popup, screenshot attached. If I put my information in, it just reopens the EA app without any difference.