Sims 4 - Game License Invalid
So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Con...
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@kaimoook and @Robin9139 Thanks for checking. I've flagged this since a few players are currently affected. I don't know what else to suggest at this point, but hopefully someone will have other ideas soon.
@puzzlezaddict is there any progress you know of that isn't posted here? It has been almost a week since the last message and the bug is big enough that we all can't play the game whilst a timed event is ongoing. Thank you for anything you can tell us.
@Robin9139 I don't have anything particularly useful to offer here. I do know that one person fixed the issue by installing a new version of Windows, not just an update but I think upgrading from 8.1 to 10. Since that's not a feasible path forward for most users, the closest thing I can suggest (short of wiping the system, which is also not ideal) is to run a repair install. Here are instructions for Windows 10 and 11:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
This shouldn't delete any of your data, but if you get to step 13/14 and are NOT asked to keep personal files and apps, back out and start over.
This particular issue has been stubborn, unfortunately, and other users have already tried every other suggestion I made, without success.
@puzzlezaddictthank you for the response. I read through the sites you sent and find them to be a bit intimidating to do if I'm honest. I might test it when a family member better with computers is visiting, but for now I won't risk doing it and making a mistake for something that may or may not fix my game. What is interesting though, is that this suggests that the problem lies within Windows instead of the EA app or the Sims 4. It doesn't make sense when every other game I have works just fine.
Is there any chance of this fixing itself over time, or some kind of work around so I can at least do the event and get the rewards I'm now missing out on? If it is a Windows problem, would starting the game on a different computer work for example?
