Sims 4 - Game License Invalid
So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Con...
Forum Discussion
Please stop deleting/moving my post and actually help me!!!!!
When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache."
I have been having this problem since the last EA App update. I can run other games with the app. It seems only The Sims 4 is affected.
I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help.
I have been playing The Sims since The Sims 1 was released. I was even a beta tester of Sims Online. I have spent so much time and money on this game and I feel like I'm just being left out in the cold. EA just wants my money, but can't be bothered to help when they break the game.
EA_Leeuw
Community Manager
Community ManagerHey everyone, are you still encountering this issue? If so, please share details like your platform, operating system version, whether you own the game digitally or claimed it via EA Play, which launcher you're using, and any other relevant info. The more details, the better.
Thanks!
- Platform - PC
- Operating System Version - Windows 8 ( I know its below what is recommended for the Sims 4 but it ran, not greatly but it ran regardless.)
- Own Digitally
- Launcher - EA App
- Any other info - The update on January 13th for the Sims 3 is what started my inability to play any of the games even with trying everything I could find.
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