Forum Discussion
I have done everything. I AM online. I cleared cache as recommended and it did not work. I then unistalled then reinstall the game. Did not work. I uninstall the EA app redownload it. Still does not work. Anyone else have this issue and fix it?
- Eeseal4 months agoSeasoned Vanguard
An answer to this I have seen is:
The EA App may be the issue here, not Sims 4. So, try force-updating it. Go here:
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
and launch the EAUpdater.exe.
- SillyMeg4 months agoRising Traveler
If that works it'll be a miracle because there's a lot of people in that post including myself that have tried that and it still doesn't work.
- Eeseal4 months agoSeasoned Vanguard
🤞
- MarisJules4 months agoNew Rookie
did not work but it seems others are having an issue. Hopefully EA fixes this bug!
- ShadowAnnabelle4 months agoNew Novice
im having that same issue
since july 30th
- MarisJules4 months agoNew Rookie
any luck fixing it?
- SillyMeg4 months agoRising Traveler
I don't know if you saw them but there was two others who got it to work for them through talking to a rep and doubling down that it's a problem on their end. Also don't know if you've tried that method yet either.
- MarisJules4 months agoNew Rookie
Try this. Uninstall The Sims and EA App. Restart your computer then download sims through Steam. Its finally working for me!