Forum Discussion

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2 years ago

Sims 4 - Game License Invalid

So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Con...

EA_Leeuw

Community Manager

1 year ago

Hi @Salla-9711 @Lyonene,

Sorry to hear you're encountering a "Game license is invalid" error while trying to play The Sims 4 via the EA app.

Could you please submit an EA app Error Reporter ID and share it here in the thread? I can forward it to the team to see if they can identify anything that might be causing the issue.

Thanks!