Forum Discussion
Hi!
I'm having a frustrating issue with The Sims 4. Every time I try to start the game, I get the message "invalid game license." I've tried a few solutions, but nothing seems to work.
What I've done:
- Update Microsoft Visual C++
- Update graphics drivers
- Clear the EA App cache
- Uninstall and reinstall The Sims 4 and the EA App
- Perform a clean boot
Can anyone help me?
15o900 The EA App had a recent update that may or may not have helped—it did address a related error that happens when offline. So please do a clean uninstall and reinstall of the App with Revo Uninstaller (the free version is fine), and choose the Intensive scanning method. I'm not saying this will definitely fix the issue, but it's a reasonable possibility, and it would be best to start fresh after this newest update.
- 15o9002 years agoSeasoned Novice
I just tried that, and it didn't work, so I tried again and it still didn't work. I don't know what else to do to fix it. Do you have any more ideas for me to try? Thank you in advance.