EA finally made mac users switch over to the EA app, just opened it for the first time and noticed three packs (Fashion Street Kit, Jungle Adventure, Luxury Party Stuff) are showing in my “owned add-ons” section but are separated from my other packs and all say ‘available on Windows’ below them, when I search them up it only lets me purchase them again, not download.
I was forced to change from my origin app to ea app as a Mac user recently, and since then 3 add-ons of the sims 4 game - that I own are no longer available to me. Until now everything worked well and I was using all 3 of them without problem but now since the change I no longer can. There is information that those packs are only available on windows but since I had them working perfectly well on my Mac for a long while I know that it's not true.
I have the same exact problem after changing to the EA app today. It´s also those exact packs that only are "available on windows". ☹️
Community ManagerYes, I did! However, when I tried loading the game yesterday the packs were installed, even though the EA app didn't say so. Problem solved, for me anyway!
