Sims 4 there's a problem with your download
MAC User I bought Get to Work, Toddler Stuff, and Outdoor Retreat. Everytime I try to download them I get this error (pictured below). I bought other stuff packs after trying to download them and t...
Forum Discussion
Okay so I cleared the cache on the EA app and it still not working. I still get the same message :( I cannot load / open the game
I'm not sure what to suggest if that did not work. There is this thread in the PC Technical forum but it looks to be more for steps for a slightly different error: [CURRENT ISSUE] Sims 4 Failed to Launch Game | EA Forums - 12561664 You might be better off to post in that forum for help. I would suggest you attach a dxdiag for your computer to your report so whoever views it can see if there might be any indication of a computer problem. There are instructions as to how to do the dxdiag at the bottom of the referenced thread. I'm sorry it wasn't as simple as clearing the app cache.
