Forum Discussion

leilanibz's avatar
leilanibz
3 years ago

Since applying EA Game update, can no longer purchase add-ons

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.95.207.1030 What e...
bug
mac
pc
MisterM4tt's avatar
MisterM4tt
3 years ago

I'm still having this issue in the UK without a VPN. In the EA app, it throws out an error message. In the game, the "buy now" button is greyed out and tells me I need to purchase the game first.

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hi @MisterM4tt,

Can you let me know the exact error message in the EA app that you're seeing when you try to make this purchase please? 

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