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That changes the location that games are installed to, which has no effect as my DA:I is installed with Steam games.
The Launcher itself is still forcibly installed to C:/Program Files/Electronic Arts/EA Desktop/EA Desktopto attempt to manually move it from that location will break the launcher, resulting in an error when attempting to launch
- EA_Shepard2 years ago
Community Manager
@F4celessK1ng wrote:
That changes the location that games are installed to, which has no effect as my DA:I is installed with Steam games.
The Launcher itself is still forcibly installed to C:/Program Files/Electronic Arts/EA Desktop/EA Desktopto attempt to manually move it from that location will break the launcher, resulting in an error when attempting to launch
I just want to make sure that all downloads that happen are pointing to their default locations on the same drive. Moving the EA App, or those folders don't need to happen.
I see. Well that much is done then, no change at the moment.
- EA_Shepard2 years ago
Community Manager
@F4celessK1ng Can you take a screenshot of the message you are getting about being Admin?
@EA_Shepard Because I set launch as admin in properties, this is what comes up when launching the game. After hitting yes EA app will close as if attempting to launch the game, then reopen
- EA_Shepard2 years ago
Community Manager
@F4celessK1ng wrote:
@EA_Shepard Because I set launch as admin in properties, this is what comes up when launching the game. After hitting yes EA app will close as if attempting to launch the game, then reopen
Gotcha, can you try the following and see what happens for me?
Remove the Admin option in the properties
Change UAC Controls within WindowsRun the EA App Updater from the install folder - By default, this is at C:\Program Files\Electronic Arts\EA Desktop\EA Desktop.
That Message is typically the Windows message about giving access to a program but I want to rule out all other things first just in case.
Did all of the above to the same end.
No permission request anymore of course.
Changing UAC didn't seem to yield results
EDIT: well not entirely true, there is now an EA pop up, that resembles a blank log in window- EA_Shepard2 years ago
Community Manager
@F4celessK1ng Apologies if this was done already. Have you updated your GPU drivers with a fresh install where it deletes the current ones? Blank images typically come down to one of the following below. If the App is now up but blank, it could be something blocking it.
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click fix all
- Do not back up files
Nvidia
- Try the NVIDIA PhysX Legacy System
- Restart the PC
EA App
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
- Download and update DirectX
@EA_Shepard
Most of these were new things I hadn't tried yet.
But while the CCleaner was good for the overall health of my PC, I'm afraid none of these worked to fix Dragon Age- EA_Shepard2 years ago
Community Manager
@F4celessK1ng wrote:
@EA_Shepard
Most of these were new things I hadn't tried yet.
But while the CCleaner was good for the overall health of my PC, I'm afraid none of these worked to fix Dragon AgeWhen you launched the game again, did you get errors, or did anything new happen or does it just not launch at all?