Forum Discussion
6 Replies
- EA_QueenBee8 months ago
Community Manager
Hey EzDaMan,
Unfortunately we can't help with account issues like this on the forums. I'd recommend reaching out to our live support team, preferably via a chat. They can take a look at this for you.
- EzDaMan8 months agoRising Novice
EA's Chat Support is broken, i can't talk with someone no matter how many times i do it.
- EzDaMan8 months agoRising Novice
EA_QueenBee Please help me, I am BEGGING at this point.
- EA_QueenBee8 months ago
Community Manager
Hey EzDaMan,
What's happening exactly when you try to reach out via a chat? Is the option just not popping up for you?
- EzDaMan8 months agoRising Novice
Yes, either there is no option to reach out, or when you make a case, they immediately mark it as resolved without doing anything. It's been like this forever.
- EA_QueenBee8 months ago
Community Manager
What happens if you open the link from an incognito window? Does that give you the option to chat?