Forum Discussion

Cambycoops's avatar
Cambycoops
Seasoned Newcomer
2 days ago

how do i verify my Identity if i don't have 2 authentication?

 anything i try to access, asks for verify my identity. very frustrating. when i can just delete this account an pay for a new one?? but its using the email, i only use. please help? i havent logged in over 10 years on xbox one

accessibility
ea help

2 Replies

  • MisfitBec's avatar
    MisfitBec
    New Vanguard
    2 days ago

    You need to contact customer support they will help you verify your ID and then they will set up two step authorization. I had this issue when I had to change over computers a few years ago and that's all I did. 

  • Cambycoops's avatar
    Cambycoops
    Seasoned Newcomer
    2 days ago

    how do i find this customer support? this site does not give simple instructions. ive spent hours going in loops

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