Forum Discussion
EA_QueenBee
Community Manager
8 months agoHey EzDaMan,
What's happening exactly when you try to reach out via a chat? Is the option just not popping up for you?
EzDaMan
8 months agoRising Novice
Yes, either there is no option to reach out, or when you make a case, they immediately mark it as resolved without doing anything. It's been like this forever.