Stole account

I need help because i can't login to my account. I wanted to play games on ea and i can't. The Ea app said my ea account  coudn't find. If i want to reset password there is 4 options, first verify email(not my email adress) second the same an unkonown email adreess. The third is 2 step app but the app deleted the ea registered key and the fourth the phone number but it doesn't reccognise it.  My Ea addres  i used it on december last time when i made a win11 reinstall. Then i synced it to GOG galaxy where i see my games but can't download and playing it.

Now i registered another account to login to ask help because Ea help ask a ticket i create one and than it send me back to ea help to discuss again so nothing happens.

There is no help from EA.