Forum Discussion

Sparkydrill77's avatar
3 days ago
Solved

SWGOH CRASHING ON IPAD

A few hours ago I downloaded the new IPAD public beta now SWGOH keeps crashing before it fully loads. 

  • Hey Sparkydrill77​,

    The danger with betas is that they tend to be buggier than the release versions, so it's possible that that's what's causing issues at the moment. Regardless, I can share some troubleshooting steps just in case, but maybe it's worth downgrading back to before the beta.

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey Sparkydrill77​,

    The danger with betas is that they tend to be buggier than the release versions, so it's possible that that's what's causing issues at the moment. Regardless, I can share some troubleshooting steps just in case, but maybe it's worth downgrading back to before the beta.

  • ShastLeLow's avatar
    ShastLeLow
    New Rookie
    2 days ago

    While this can certainly be the case, a few things for you to share with your dev team. 

    1. I have successfully been running the iOS/iPadOS 27 betas since WWDC, with no problems in the game until the Dark Yoda event known issue (that has since been resolved). Since the hotfix? Crashes every time. Coincidence? Possibly. But I don’t believe in coincidence. 
    2. Even if it is bets related, we are on dev beta 5 or 6. Much closer to GM than not, so your team should be ensuring compatibility prior to the early September public release. 

    while I accept potential disruptions when I install beta os versions, as a developer myself, it drives me nuts to see the, sadly too often, response being “downgrade off the beta” with no acknowledgment that you’ll pass the information along. That’s just burying your head in the sand. 

  • Smorkchop's avatar
    Smorkchop
    Seasoned Newcomer
    2 days ago

    EA_QueenBee​ I’m having this same issue on the iOS 27 beta since the hotfix. I believe it’s related to Game Center somehow. I have my SWGoH account linked to my Google account and I can still launch the game fine on Android. Also, if I sign out of Game Center on my iPhone, the game launches fine, albeit without my account data. This isn’t a solution obviously - just providing some additional evidence.

Featured Places

Node avatar for SWGOH Technical Issues

SWGOH Technical Issues

Get help and discuss troubleshooting for STAR WARS™: Galaxy of Heroes with other players.Latest Activity: 18 minutes ago
29,072 Posts