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Jessica19452010's avatar
Jessica19452010
Seasoned Newcomer
3 months ago

'the app couldn't connect to the internet'

hi, I recently bought 2 new expansion packs on my mac for sims 4. My game has been needing updated before I can install these 2 packs or play them and I have tried to do this countless times and I ke...
mac
0901KF's avatar
0901KF
Newcomer
3 months ago

I have the same issue! Like you I have tried all these steps but nothing is working. I have a support case open with EA help but so far they are proving to be no help at all. 

  • Jessica19452010's avatar
    Jessica19452010
    Seasoned Newcomer
    3 months ago

    yeah i've tried contacting them but not heard anything :(

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