Forum Discussion
EA_Solaire
Community Manager
11 months agoHi @ismenice
What bundle specifically are you having issues with? If you check the order history on your EA account, are you seeing the purchase there showing as completed?
- 11 months ago
it was completed
[CM Edit: Personal info removed]
- EA_Solaire11 months ago
Community Manager
Thanks for checking, let's clear the cache for the EA app with the steps here. If you still can't access these packs, let me know.
- 11 months ago
It's working now. Thank you!